Return & Refund Policy
At SiddhaarthOberoiShirts.com, customer satisfaction is our priority. We strive to ensure you are happy with your purchase. However, if you need to return a product or request a refund, please review our policy below:
1. Return Policy
1.1 Eligibility for Returns
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Products can be returned within 1 business day of delivery.
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The product must be unused, undamaged, and in its original packaging with all tags intact.
1.2 Non-Returnable Items
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Discounted products are not eligible for return or refund.
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Custom or personalized orders, and products damaged due to customer mishandling, are not eligible for return.
1.3 Return Process
To initiate a return, please contact us at:
📞 +91 98111 44661
📧 siddhaarthoberoishirts@gmail.com
Our team will guide you through the return process, including packaging and pickup arrangements.
2. Refund Policy
2.1 Refund Eligibility
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Refunds are processed only after the returned item is inspected and verified.
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If the return is approved, the refund will be initiated.
2.2 Refund Timeline
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Refunds are credited to the original payment method within 5 to 7 business days of return approval.
2.3 Refund Method
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Payments made via credit/debit cards, net banking, or UPI will be refunded directly to the same account.
🔴 Please Note: No refund or return is applicable on discounted products under any circumstances.
3. Order Cancellation
3.1
Orders can be cancelled before shipment. Contact us immediately at +91 98111 44661 to cancel your order.
3.2
If the order is already shipped, cancellation requests will be treated as returns and will be subject to this policy.
4. Customer Support
For any questions or concerns about returns or refunds, please contact us:
📞 Phone: +91 98111 44661
📧 Email: siddhaarthoberoishirts@gmail.com